Autonomous AI agent · Real ticketing Fewer tickets in the inbox.
Fewer tickets in the inbox.
More time for what matters.
Your customers don't wait. Neither does Trusq.
Your customers don't wait. Neither does Trusq.
Built here.Stays here.Serves here.
Trusq is built ground-up for the GDPR — with full data sovereignty, transparent sub-processors, and hosting exclusively in Nuremberg.
Hetzner Cloud, Nuremberg. Data does not leave the EU — contractually and technically.
PostgreSQL with row level security. Your data stays strictly separated from other customers — at the database level.
End-to-end connections to WhatsApp Business and Instagram. Secrets stored with symmetric encryption.
GDPR-compliant data processing agreement. All sub-processors transparently listed, no US provider in the data path.
SMEs lose hours every day — not because they're disorganized, but because their communication channels were never built for each other.
WhatsApp, Instagram, Outlook — three devices, three tabs, three times the error rate. Nobody knows what was already answered.
70% of all inquiries are the same five questions. Opening hours. Membership pauses. Missing invoices. Every time, someone types the reply by hand.
Zendesk, Intercom, HubSpot — convenient, until the GDPR audit arrives.
WhatsApp Business, Instagram and email connected in under 30 minutes. No IT department needed.
FAQ, terms, price lists, training schedules: drop in your texts and documents. The AI agent only cites from your sources.
The agent answers routine inquiries directly. Your team steps in only where it gets personal.
Email, WhatsApp, Instagram — all in one inbox. Tickets keep their history, and no colleague accidentally answers the same message twice.
The agent cites exclusively from your own documents. No invented answers, no hallucinations, no US training data.
Rules, macros, and time-based triggers instead of Outlook filters and sticky notes on the monitor. Reporting shows at a glance where the AI delivers — and where your team is needed.
Email, Threema, Matrix and web form are live today. WhatsApp Business and Instagram follow in the next few weeks.
Voice via sipgate is next on the roadmap. Missing a channel? Tell us.
Zendesk has the ticketing, but not the AI. Intercom has the AI, but not the GDPR. Trusq is the only product that combines all three — and hosts exclusively in Germany.
You pay per ticket, not per agent. Whether AI or human answers — the price stays the same.
We're opening Trusq to a small number of pilot customers in DACH. Setup, onboarding and knowledge base migration are part of the program.
We discuss exact pricing in the demo. No contract, no hidden setup fees.
Three things: first, the AI agent resolves routine inquiries autonomously rather than just suggesting replies. Second, no US sub-processor in the data path — hosted in Nuremberg. Third, outcome-based pricing: you pay per ticket, not per agent.
Hetzner Cloud, Nuremberg. PostgreSQL with row level security per tenant. Your data stays inside the EU and is strictly isolated from other tenants.
About 30 minutes to connect the channels. We populate the knowledge base together during the pilot phase, which takes a half day to a full day depending on document volume.
If confidence drops below a threshold, the agent escalates the ticket to your team and sends nothing to the customer. You see the suggestion and decide whether to send it as-is or rewrite it.
WhatsApp Business and Instagram follow in the next few weeks. After that, voice via sipgate is on the roadmap. Tell us what you need.
You pay per ticket, not per agent. We discuss exact terms in the demo, depending on your volume and channels.
Tell us briefly what you need. We get back to you within one business day with concrete suggestions. No slides, no obligation.
Tell us briefly what you need — we reply within one business day.
hello@trusq.deNo slides, no commitment.
